Last Updated: November 3, 2026
At Wake Tidy, we respect your privacy and believe you should understand how your personal information is collected, used, and protected.
Whether you're requesting a commercial cleaning quote, contacting our team, applying for employment, or visiting our website, we're committed to handling your information responsibly.
This Privacy Policy explains how Wake Tidy collects and uses information, communicates with customers, manages marketing, and protects personal information.
Wake Tidy is a commercial cleaning company based in Kelowna, British Columbia, Canada.
For questions about this policy or our privacy practices, contact:
Wake Tidy
Attention: Privacy Officer
Kelowna, British Columbia, Canada
Email: hello@waketidy.ca
We may collect information when you interact with Wake Tidy, including when you:
Information may include:
We aim to collect only the information reasonably necessary for our business activities.
By submitting a contact form, cleaning quote request, or other inquiry through our website, you request and authorize Wake Tidy to contact you directly regarding your submission.
Depending on the information you provide, we may respond by:
These communications may include answering questions, discussing your cleaning requirements, requesting additional information, arranging a facility walkthrough, preparing a quote, and following up on the inquiry you initiated.
We may make reasonable follow-up attempts to assist with your request.
Submitting a website form does not automatically subscribe you to our email newsletter or authorize unrelated promotional email or text campaigns.
You may ask us to stop contacting you about an inquiry by replying to our communication or emailing hello@waketidy.ca, subject to communications reasonably necessary for an existing transaction or legal obligation.
All direct communications are handled in accordance with applicable Canadian laws.
Wake Tidy uses personal information to:
We do not use information for unrelated purposes without an appropriate legal basis.
Our website is operated through Webflow.
Information submitted through our website may be stored and processed through Webflow and transferred to our customer relationship management platforms:
We use these platforms to organize customer inquiries, manage contact information, schedule follow-ups, maintain communication records, and support business operations.
Information may also be processed through authorized integrations connecting these systems.
Access to personal information is limited according to legitimate business needs.
Wake Tidy does not sell, rent, or trade personal information.
We do not provide customer contact lists to unrelated businesses for their independent marketing purposes.
We may use trusted service providers to operate our website, manage customer records, deliver email communications, and support advertising.
These providers may include:
Information may be processed by these providers according to applicable service agreements, platform privacy terms, and legal requirements.
We may also disclose information when required or permitted by law.
Our website may use cookies, tracking pixels, and similar technologies.
These technologies help us understand website traffic, evaluate marketing performance, and display advertisements relevant to our commercial cleaning services.
Wake Tidy may use Google advertising and analytics technologies to measure website activity and display advertisements to people who have previously visited our website.
Wake Tidy may use Meta advertising technologies, including the Meta Pixel, to measure advertising activity and display relevant advertisements through Facebook, Instagram, and associated services.
Retargeting allows us to display relevant Wake Tidy advertisements to people who have previously visited our website.
For example, someone who has viewed our commercial cleaning services may later see a Wake Tidy advertisement on another website or advertising platform.
Advertising technologies may collect online identifiers, device information, and website interaction data.
We provide information about these practices and applicable privacy choices through this policy and our website's privacy controls.
Visitors may also manage certain advertising preferences through their browser and the privacy settings offered by Google and Meta.
Where applicable law requires consent or an opportunity to opt out, we will provide appropriate mechanisms.
Wake Tidy may use eligible business contact information from our customer relationship management systems for advertising through Google Customer Match or Meta Custom Audiences.
This may involve providing contact identifiers, such as an email address or telephone number, to an advertising platform for matching purposes.
Advertising platforms may use hashing or other matching technologies when processing these identifiers.
These practices help Wake Tidy display relevant advertising, measure advertising effectiveness, and reach prospective business customers.
We only use information for customer-list advertising where permitted by applicable privacy laws and the relevant advertising platform's requirements.
We do not sell customer information to advertising platforms.
Individuals may contact hello@waketidy.ca with questions or objections concerning the use of their contact information for advertising audiences.
Wake Tidy may publish newsletters featuring cleaning advice, company updates, industry information, and occasional promotional offers.
We do not automatically add people to our newsletter simply because they submitted a contact form or requested a cleaning quote.
Newsletter subscriptions are handled separately from ordinary customer inquiries.
Our approach is to discuss newsletter communications directly with the individual and obtain a separate, affirmative opt-in before adding them to our mailing list.
This permission may be obtained during a one-to-one conversation or through another appropriate opt-in process.
We maintain appropriate records of newsletter consent, including when and how it was obtained.
Newsletters may be delivered through GoHighLevel, SendGrid, Follow Up Boss, or authorized connected services.
Every promotional newsletter will include appropriate identification information and a way to unsubscribe.
You may unsubscribe at any time using the link in our emails or by contacting:
We honour unsubscribe requests within the period required by Canadian law.
If you apply for a position with Wake Tidy, we may collect information needed to consider your application.
This may include contact information, qualifications, work experience, availability, and other relevant details.
Employment information is used for recruitment and related employment purposes.
Applications submitted through third-party recruitment websites may also be subject to those platforms' privacy policies.
Wake Tidy takes reasonable steps to protect personal information against unauthorized access, use, disclosure, alteration, or loss.
Safeguards may include access restrictions, appropriate authentication, secure technology providers, and internal information-handling procedures.
No electronic system can be guaranteed completely secure.
We review our practices as our business and technology requirements change.
We retain information only for as long as reasonably necessary to fulfill its intended purpose, meet legitimate business needs, or comply with legal obligations.
Retention periods may vary for customer inquiries, service records, employment applications, marketing consent records, and business correspondence.
When information is no longer required, we take reasonable steps to securely delete, destroy, or de-identify it.
Some technology providers used by Wake Tidy may store or process information outside Canada, including in the United States.
Information processed in another jurisdiction may be subject to that jurisdiction's laws.
We take reasonable steps to select and manage service providers that handle information appropriately.
Subject to applicable law, you may contact Wake Tidy to:
We may need to verify your identity before responding to certain requests.
Contact hello@waketidy.ca for assistance.
Our website may contain links to external websites, including social media platforms and recruitment services.
These third parties operate independently and may have different privacy practices.
We encourage visitors to review the privacy policies of websites they visit.
Our website and services are intended primarily for businesses and professional audiences.
We do not knowingly seek to collect children's personal information for targeted advertising.
We may update this Privacy Policy to reflect changes in our services, technology, advertising practices, or legal requirements.
Changes will be posted on this page with an updated revision date.
If you have questions about this Privacy Policy or how Wake Tidy manages personal information, please contact:
Wake Tidy
Attention: Privacy Officer
Kelowna, British Columbia, Canada
Email: hello@waketidy.ca
We are committed to addressing privacy inquiries responsibly and in accordance with applicable Canadian privacy laws.
